Usabilidade do ecossistema informacional da Secretaria Nacional de Juventude

Abstract

It presents a usability analysis of Brazilian National Youth Secretariat’s informational ecosystem – developed from an agreement with Brazilian Institute of Information in Science and Technology, from 2014 to 2019 – is conducted. It presents a description of systems implemented in such project, its interface, specificities, possibilities and limitations; it points out improvements that could be achieved and discuss if such systems could be used in other government institutions. Such analysis involves a qualitative, descriptive and exploratory approach, considering user’s guides as source of information, as well as documents about such systems, its features and interactions with users. Results highlights how such ecosystem uses known interactions, offering an easier use; a distinct level of difficult of utilization, related to the expected profile of the user; and that systems customization possibilities allows them to be used in other government institutions. Finally, it concludes that such informational ecosystem is effective and has great usability. However, new studies shall be conducted before its adoption in different government offices.